DigiLifto is an Online Reputation Management (ORM) agency based in India. We help brands build, protect, and manage their online reputation through positive review posting, search suppression, sentiment building, crisis management, and related services.

For any privacy-related concerns, you can contact us at hello@digilifto.agency or call us at +91 6003183428.

When you fill out any form on our website (including the Free Reputation Audit form and Contact form), we collect:

• Full name — to address you personally
• Phone number — to call or WhatsApp you regarding your enquiry
• Email address — to send you audit results and communications
• Company / brand name — to personalise your audit
• Industry — to assign a relevant vertical specialist
• Message / challenge description — to understand your needs before the call

When you visit our website, we may automatically collect:

• IP address and approximate location (country/city level only)
• Browser type and version
• Pages visited and time spent on each page
• Referring URL (how you found us)
• Device type (desktop, mobile, tablet)

This data is collected via standard web analytics tools (such as Google Analytics) and is used in aggregate to improve our website and services.

We use the information you provide solely for legitimate business purposes:

• To deliver your free reputation audit and follow-up strategy call
• To respond to your enquiries and contact form submissions
• To send service-related communications (audit results, follow-ups)
• To improve our website content and user experience
• To track conversions from our advertising campaigns (Google Ads, Meta Ads) — only aggregate data, never personal data is shared with advertising platforms

We will never sell, rent, or share your personal information with third parties for their marketing purposes.

Form submissions are stored in a secure Google Sheet accessible only to authorised DigiLifto team members. We use Google's infrastructure, which is encrypted in transit (HTTPS/TLS) and at rest.

We implement reasonable technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your information for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. You may request deletion of your data at any time by emailing us.

Our website uses cookies to enhance your browsing experience. These include:

• Essential cookies — required for the website to function properly
• Analytics cookies — Google Analytics, to understand how visitors use our site
• Advertising cookies — Google Ads and Meta Pixel, to measure conversion performance from paid campaigns

You can disable cookies through your browser settings at any time. Disabling advertising cookies will not affect your ability to use our website.

We use the following third-party services that may process your data as part of their normal operation:

• Google Analytics — website traffic analysis (Google LLC, USA)
• Google Ads — conversion tracking for paid advertising (Google LLC, USA)
• Google Sheets / Apps Script — form data storage (Google LLC, USA)
• WhatsApp Business — customer communication (Meta Platforms, USA)

Each of these services has its own privacy policy. We encourage you to review them. We do not control how these third parties handle data beyond our instructions.

You have the following rights regarding your personal data:

• Right to access — you may request a copy of the data we hold about you
• Right to correction — you may request that we correct inaccurate data
• Right to deletion — you may request that we delete your data
• Right to object — you may object to certain uses of your data
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at hello@digilifto.agency. We will respond within 30 days.

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised effective date. Continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: hello@digilifto.agency
• Phone / WhatsApp: +91 6003183428
• Website: digilifto.agency